Computing: Computer Basics

May we delete the Dell SARemediation folder or its content?

In my tutorial Deleting temporary files on Windows 10, I spoke about TreeSize Free, an application to quickly scan directory sizes and find space hogs (you can download the tool from the JAM Software website). When running this tool, I discovered the folder C:\Program Data\Dell\SARemediation, that actually uses 24 GB of disk space on my system.

The folder Dell\SARemediation using 24 GB of disk space

24 GB is a lot, and I asked myself: "What are these files? Are they really needed? May I perhaps delete this folder or its content?" I suppose that this folder is present on all Dell computers with Dell SupportAssist installed. It is part of what is called Dell SupportAssist Remediation, or Dell SupportAssist OS Recovery, sometimes just System Repair. SupportAssist uses the mentioned folder to store the data that is required to repair your computer if your Windows system files are corrupted and your computer can't boot anymore (emergency recovery).

The configuration of System Repair is done in Dell SupportAssist. From the menu, choose Settings, then click the Open link of System Repair.

Dell SupportAssist: Opening the System Repair settings

In the System Repair window of your support assistant, you will probably see what is shown on the screenshot below: System repair is enabled by default, and the hard drive space to reserve for file backups is set by default to the recommended value (15 GB; at least on my system).

Dell SupportAssist: System Repair default settings

When you choose to turn off System Repair, SupportAssist warns you that this will have as effect that all system backup files will be deleted (the corresponding disk space being freed up).

Dell SupportAssist: Warning message when choosing to turn System Repair off

So, what possibilities do we have, and which one should we choose?


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